| Contents |
Part 1: Overview. Leading, managing, and following -- Clinical safety : the core of leading, managing, and following -- Legal and ethical issues -- Cultural diversity and inclusion in health care -- Part 2: Know yourself. Gaining personal insight : the beginning of being a leader -- Being an effective follower -- Managing self : stress and time -- Communication and conflict -- Power, politics, and influence -- Part 3: Know the organization. Healthcare organizations -- Organizational structures -- Care delivery strategies -- Staffing and scheduling -- Workforce engagement through collective action and governance -- Part 4: Use your skills. Making decisions and solving problems -- The impact of technology -- Delegating : authority, accountability, and responsibility in delegation decisions -- Leading change -- Building effective teams -- Managing costs and budgets -- Selecting, developing, and evaluating staff -- Person-centered care -- Managing quality and risk -- Translating research into practice -- Managing personal and personnel problems -- Part 5: Prepare for the future. Role transition -- Managing your career -- Developing the role of leader -- Developing the role of manager -- The strategic planning process -- Thriving for the future. |
| Abstract |
Offers an innovative approach to leading and managing by merging theory, research, and practical application. This cutting-edge text includes coverage of patient safety, consumer relationships, cultural diversity, resource management delegation, and communication. In addition, it provides just the right amount of information to equip students with the tools they need to master leadership and management, which will better prepare them for clinical practice -- Provided by the publisher. |
| General note | Previous edition: St. Louis: Elsevier, 2015. |
| Bibliography note | Includes bibliographical references and index. |
| ISBN | 9780323449137 (paperback) |
| ISBN | 0323449131 (paperback) |
