Up in the air how airlines can improve performance by engaging their employees

Up in the air : how airlines can improve performance by engaging their employees / Greg J. Bamber ... [et al.].

Other author/creator	Bamber, Greg, 1949-
Format	Electronic and Book
Publication Info	Ithaca : ILR Press/Cornell University Press,
Description	xi, 222 p. : ill. ; 24 cm.
Supplemental Content	Full text available from Ebook Central - Academic Complete
Subject(s)	Airlines--United States --Employees. Airlines--United States --Personnel management. Airlines--Employees --Labor unions --United States. Industrial relations--United States. Airlines--Employees. Airlines--Personnel management. Airlines--Employees --Labor unions. Industrial relations.

Contents	Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry.
Bibliography note	Includes bibliographical references (p. [199]-213) and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2008028625
ISBN	080144747X (cloth : alk. paper)
ISBN	9780801447471 (cloth : alk. paper)
ISBN	2840683

Library	Location	Call Number	Status	Item Actions
	Electronic Resources	Access Content Online	✔ Available