| Series |
Allerton Park Institute (Series) ; no. 32
Allerton Park Institute (Series) ; no. 32. ^A253244
|
| Contents |
Introduction / Bryce Allen -- Can we get there from here? / James Rettig -- Scouting the perimeters of unobtrusive study of reference / Thomas Childers -- The diagnostic evaluation of reference service in an academic library / F.W. Lancaster, Cheryl Elzy, Alan Nourie -- Gathering and using patron and librarian perceptions of question-answering success / Charles A. Bunge -- User-centered evaluation of information retrieval / Prudence Dalrymple -- Minimum standards as a first step toward evaluation of reference services in a multitype system / Mary Goulding -- Assessing service to special populations / Betty J. Turock -- Evaluation of reference personnel / Richard Rubin -- Peer performance appraisal of reference librarians in a public library / Geraldine B. King, Suzanne H. Mahmoodi. |
| General note | "Papers presented at the Allerton Park Institute, sponsored by University of Illinois Graduate School of Library and Information Science held Oct. 28-30, 1990, Allerton Conference Center Robert Allerton Park, Monticello, Illinois."--P. [iii]. |
| Bibliography note | Includes bibliographical references and index. |
| ISBN | 0878450866 |
