Author facet: Bhote, Keki R., 1925-2013 - ECU Libraries Catalog Search Results

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Beyond customer satisfaction to customer loyalty : the key to greater profitability
by Bhote, Keki R., 1925-2013
1996
Format: Book and Print

✔ Available Joyner - General Stacks

Call Number: HF5415.5 .B486 1996

Next operation as customer (NOAC) : how to improve quality, cost, and cycle time in service operations
by Bhote, Keki R., 1925-2013
1991
Format: Book and Print

✔ Available Joyner - General Stacks

Call Number: HD9981.5.B46 1991

World class quality : design of experiments made easier, more cost effective than SPC
by Bhote, Keki R., 1925-2013
1988
Format: Book and Print

✔ Available Joyner - General Stacks

Call Number: TS156 .B56 1988

Supply management : how to make U.S. suppliers competitive
by Bhote, Keki R., 1925-2013
1987
Format: Book and Print

✔ Available Joyner - General Stacks

Call Number: HD39.5 .B49 1987