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LEADER 05246cam 2200625 i 4500
001
on1051697307
003
OCoLC
005
20201120142558.4
008
181105t20192019ilua b 001 0 eng c
010
a| 2018052436
040
a| ICU/DLC
b| eng
e| rda
c| DLC
d| OCLCO
d| OCLCQ
d| OCLCF
d| ERASA
d| EAU
d| YDX
d| CGU
d| GYG
d| NWQ
019
a| 1051689195
020
a| 9780226630175
q| hardcover ;
q| alkaline paper
020
a| 022663017X
q| hardcover ;
q| alkaline paper
020
a| 9780226630205
q| paperback ;
q| alkaline paper
020
a| 022663020X
q| paperback ;
q| alkaline paper
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z| 9780226630342
q| electronic book
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a| (OCoLC)1051697307
z| (OCoLC)1051689195
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a| pcc
043
a| n-us---
050
0
0
a| E743
b| .L46 2019
082
0
0
a| 973.91
2| 23
100
1
a| Lerman, Amy E.,
d| 1978-
e| author.
=| ^A1250666
245
1
0
a| Good enough for government work :
b| the public reputation crisis in America (and what we can do to fix it) /
c| Amy E. Lerman.
264
1
a| Chicago :
b| The University of Chicago Press,
c| 2019.
264
4
c| ©2019
300
a| viii, 317 pages :
b| illustrations ;
c| 24 cm.
336
a| text
b| txt
2| rdacontent
337
a| unmediated
b| n
2| rdamedia
338
a| volume
b| nc
2| rdacarrier
386
m| Occupation/field of activity group:
n| occ
a| University and college faculty members
2| lcdgt
490
1
a| Chicago studies in American politics
504
a| Includes bibliographical references (pages 247-306) and index.
505
0
0
g| Part One.
t| Foundations of the reputation crisis.
t| The public reputation crisis ;
t| A brief history of public reputation ;
t| "Good enough for government work" --
g| Part Two.
t| How a reputation crisis unfolds.
t| Why reputations in crisis are hard to change ;
t| Why personal experience isn't always enough ;
t| The role of reputation in a polarized policy domain --
g| Part Three.
t| The consequences of a crisis.
t| The public reputation as a self-fulfilling prophecy ;
t| When citizens opt in, attitudes can change --
g| Part Four.
t| Rebuilding reputation.
t| Responding to a public crisis : lessons from industry ;
t| Putting lessons into practice --
g| Part Five.
t| Privatization and the public good.
t| The political costs of privatization ;
t| Good government and good governing ;
t| Beyond the reputation crisis.
520
8
a| American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It's a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix. With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government's ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government - even in the face of new information. Those who hold particularly negative perceptions also begin to "opt out" in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services.
651
0
a| United States
x| Politics and government
x| Public opinion.
=| ^A5916
650
0
a| Public administration
z| United States
x| Public opinion.
=| ^A144465
650
0
a| Reputation
z| United States.
=| ^A1114129
650
0
a| Public opinion
z| United States.
=| ^A1006417
651
0
a| United States
x| Politics and government
y| 20th century.
=| ^A23543
651
0
a| United States
x| Politics and government
y| 21st century.
=| ^A5916
650
7
a| Politics and government.
2| fast
0| (OCoLC)fst01919741
650
7
a| Politics and government
x| Public opinion.
2| fast
0| (OCoLC)fst01919779
650
7
a| Public administration
x| Public opinion.
2| fast
0| (OCoLC)fst01082025
650
7
a| Public opinion.
2| fast
0| (OCoLC)fst01082785
650
7
a| Reputation.
2| fast
0| (OCoLC)fst01763600
651
7
a| United States.
2| fast
0| (OCoLC)fst01204155
?| UNAUTHORIZED
648
7
a| 1900-2099
2| fast
830
0
a| Chicago studies in American politics.
=| ^A786748
949
i| 30372017371995
o| jjlm
960
o| 1
s| 82.50
t| Joyner48
u| JAPP
z| USD
596
a| 1
998
a| 5568593
999
a| E743 .L46 2019
w| LC
c| 1
i| 30372017371995
d| 7/28/2021
e| 2/24/2021
l| JGES
m| JOYNER
r| Y
s| Y
t| JGESBK
u| 2/20/2021
x| BOOK
z| JSTACKS
o| .STAFF. jjlm