From total quality control to lean six sigma : evolution of the most important management systems for the excellence

From total quality control to lean six sigma : evolution of the most important management systems for the excellence / Andrea Chiarini.

Author/creator	Chiarini, Andrea, 1965-
Format	Book and Print
Publication Info	Milan : Springer Verlag, ©2012.
Description	vi, 59 pages : illustrations ; 23 cm.
Subject(s)	Quality control. Six sigma (Quality control standard)

Series	Springer briefs in business, 2191-5482 SpringerBriefs in business. ^A1092948
Contents	A historical path of the systems -- Literature review concerning the comparison of the systems -- Research methodology -- Japanese total quality control -- Total quality management -- Deming's system of profound knowledge -- Business process reengineering -- Lean thinking -- Six sigma -- Discussion and comparison about the common characteristics of the systems -- Lessons learned from the comparison and discussion -- Conclusions -- Agenda for future research.
Bibliography note	Includes bibliographical references.
Other forms	Also available online.
ISBN	9788847026575
ISBN	8847026571
ISBN	9788847026582 (eBook)
ISBN	884702658X (eBook)

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	TS156 .C45 2012	✔ Available	Place Hold