Total customer satisfaction : a comprehensive approach for health care providers / Stephanie G. Sherman with V. Clayton Sherman.
| Author/creator |
Sherman, Stephanie G. |
| Other author/creator | Sherman, V. Clayton. |
| Format | Book and Print |
| Edition | 1st ed. |
| Publication Info | San Francisco : Jossey-Bass Publishers, ©1999. |
| Description | xviii, 376 pages : illustrations ; 24 cm |
| Subject(s) |
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| Bibliography note | Includes bibliographical references and index. |
| LCCN | 98038362 |
| ISBN | 0787943924 : |
Available Items
| Library | Location | Call Number | Status | Item Actions | |
| Laupus | Books - Stacks | W 84.1 S553T 1999 | ✔ Available | Place Hold |