Series |
ACRL publications in librarianship ; no. 59 ACRL publications in librarianship ; no. 59. ^A52843
|
Contents |
Reference service in face-to-face and virtual environments / Marie L. Radford & Lorri M. Mon -- Information literacy / Anita Ondrusek -- Research in academic library collection management / Mary F. Casserly -- Knowledge organization / Sherry L. Vellucci -- Leadership research in library and information science / Mark Winston -- Usability testing : method and research / Michael J. Prasse & Lynn Silipigni Connaway -- Measuring the quality of library service through LibQUAL+ / Martha Kyrillidou, Colleen Cook, & S. Shyam Sunder Rao. |
Bibliography note | Includes bibliographical references and index. |
LCCN | 2008035286 |
ISBN | 9780838909836 (pbk. : alk. paper) |
ISBN | 0838909833 (pbk. : alk. paper) |